Button Help- Direct talk with online mods

Original error message: Authentication failed! Facebook returned an invalid user id.
Trace:
#0 C:inetpubwwwrootauthhybridauthHybridAuth.php(39): Hybrid_Auth::initialize('C:\inetpub\wwwr...')
#1 C:inetpubwwwrootauthindex.php(27): Hybrid_Auth->__construct('C:\inetpub\wwwr...')
#2 {main}
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Error!

Authentication failed. The user has canceled the authentication or the provider refused the connection.

Original error message: Authentication failed! Yahoo returned an error.
Trace:
#0 C:inetpubwwwrootauthhybridauthHybridAuth.php(39): Hybrid_Auth::initialize('C:\inetpub\wwwr...')
#1 C:inetpubwwwrootauthindex.php(27): Hybrid_Auth->__construct('C:\inetpub\wwwr...')
#2 {main}

i had this morning this problem, but when u cant log in, u need to create guest acc to contact admin, and u need to get 50 sp, i know its against trolls but still much wasting time, and energy, plus i made 3 guest acc trying to resolve this, while its wasting resources

The command "/report <<message>>" is a direct contact with mods... unaware if guests cant use it.

We all arent skilled with those tricks xd